Help Lines
Help lines connect you with trained professionals who listen without judgement and provide helpful advice. Get free, confidential support from the comfort of your home on addiction recovery, mental health counselling, job coaching, academic mentoring and more. Highly qualified experts help you create positive change. Don’t face life’s challenges alone – reliable guidance is just a call or click away with our help lines. Reach out today to get the specialized support you need.
Addiction
Talk to Frank
www.talktofrank.com
A website providing information and advice about drugs for both young people and parents. You can also access confidential advice via their helpline service.
Phone (open 24/7): 0300 123 6600
Text: 82111
Email: frank@talktofrank.com
Webchat (open 7 days a week from 2-6pm):
www.talktofrank.com/livechat
The Mix
www.themix.org.uk
If you’re under 25 you can talk to The Mix about anything that’s troubling you over the phone, email or webchat. You can also use their phone or online counselling service.
Helpline open daily 4-11pm: 0808 808 4994
www.themix.org.uk/get-support/speak-to-ourteam/
Webchat open daily 4-11pm: www.themix.org.uk/getsupport/
speak-to-our-team/the-mix-counselling-service
Childline
www.childline.org.uk
If you’re under 19 you can confidentially call, chat online or email about any problem big or small.
24/7 helpline: 0800 1111
Chat 1:1 with an online counsellor: www.childline.org.
uk/get-support/1-2-1-counsellor-chat
Email: Sign up on the website, so you can send your message without needing to use your name or email.
address, at www.childline.org.uk/registration
Young Minds Crisis Messenger
Provides free, 24/7 text support for young people experiencing a mental health crisis.
Text YM to 85258
Texts are free from EE, O2, Vodafone, 3, Virgin Mobile,
BT Mobile, GiffGaff, Tesco Mobile and Telecom Plus.
Adfam
www.adfam.org.uk
Online information and advice for families affected by
drugs and alcohol.
Youth Access
www.youthaccess.org.uk
Offers information about advice and counselling
services in the UK for young people aged 12-25 years.
Youth Wellbeing Directory
Youth Wellbeing Directory
www.annafreud.org/on-my-mind/youth-wellbeing
Lists local services for young people’s mental health
and wellbeing.
Mind Ed
www.minded.org.uk
MindEd for families is a website where you can hear
about other parents’ experiences and find clear,
helpful guidance on children and young people’s
mental health and wellbeing.
